Essays on docs, AI readiness, and content systems.

Don’t let yourself get gaslighted by AI docs

Everyone’s hyping do-it-all AI docs, but developers are quietly abandoning tools because of them. Find out why AI-only documentation is breaking user trust (and how to repair it).

Nov 18, 20253 Min. Read

Before you roll out your AI agents...

Your AI agent is only as good as the documentation you provide it. Learn how comprehensive and structured content enables your agents to effectively support your team and users.

Sep 9, 20252 Min. Read

The human touch behind AI content generation

AI is changing how we create documentation, but it can’t replace human expertise. Clear, well-structured docs don't just help users—they train AI to deliver better, faster answers.

Jun 10, 20253 Min. Read

Hidden risks of crowdsourced documentation

Crowdsourcing documentation seems like an efficient way to manage internal docs, but it can cause additional confusion and exacerbate problems if not resolved correctly.

Jan 30, 20254 Min. Read

Code meets content: The era of the developer-writer hybrid

A developer-writer leverages real coding experience to create documentation that resonates with developers. Learn why these unicorns are key to efficient, impactful technical writing.

Dec 12, 20242 Min. Read

Ditching the full-time technical writer hire for an agency

A full-time technical writer can't scale with every documentation need. Learn why more technical product teams are turning to agencies instead.

Sep 25, 20243 Min. Read

How technical writers improve LLM accuracy & clarity

With LLM content spreading in applications, the need for technical writers has grown significantly. Learn why technical writers are necessary for rescuing AI content.

Jul 24, 20242 Min. Read

SOP documentation is necessary for SMB growth

When a business scales fast, undocumented processes become expensive problems. Learn why SOPs are the infrastructure that makes growth stick.

Jun 27, 20243 Min. Read

Stripe & Twilio: Growth through cutting-edge documentation

Stripe and Twilio are two tech startups that attained early growth momentum through a documentation-first approach. Learn how comprehensive documentation grows users.

Jun 19, 20243 Min. Read

Why software development experience is pivotal in hiring a technical writer

Experience in software development significantly enhances a technical writer's output. Discover the many advantages of hiring a deeply experienced technical writer.

May 31, 20244 Min. Read

Managing technical debt from acquired companies

Acquiring a company often means acquiring its outstanding technical debt and legacy code as well. Learn how to alleviate technical debt before it becomes a serious problem.

May 15, 20245 Min. Read

Amazing documentation guides like an airport

Developers are travelers, and amazing documentation is the airport, shepherding deadline-driven developers to and from their destinations as efficiently as possible.

May 8, 20243 Min. Read

Your GDPR-compliant software doesn’t make you GDPR-compliant

Software may promise GDPR compliance, but that doesn't protect your business from potential litigation. Learn why technical GDPR experts are necessary for safeguarding against regulatory penalties.

Apr 24, 20243 Min. Read

Recession-proofing a workforce with contract technical consultants

Will the much-anticipated recession hit in 2024? Learn how technical consultants and contractors help to recession-proof businesses during uncertain times.

Mar 12, 20245 Min. Read

The benefits of building a business playbook

A business playbook turns institutional knowledge into something teams can actually use. Learn what one does and how to build one that holds up.

Mar 4, 20244 Min. Read

DevDocs is an official Notion partner

DevDocs is an official Notion partner, meaning businesses can confidently hire our Notion experts to consult on, plan, and build their ideal workspaces.

Feb 14, 20242 Min. Read

The value of documenting blockchain processes across industries

Blockchain technology provides foundational support across industries. Learn how documenting blockchain processes is crucial for performance consistency.

Feb 2, 20245 Min. Read

Understanding small business incentives in RFP response

Small businesses can access powerful incentives when applying for government grants. Learn more in our continuing story of RFP response.

Jan 5, 20245 Min. Read

6 ways process documentation benefits startups & enterprises

Learn how process documentation is an essential force in powering employee performance for startups and enterprise businesses.

Dec 20, 20234 Min. Read

When to hire a technical writer or a content writer

Technical writing or content writing? Learn the differences so you can make the right hire and strengthen the impact of your content.

Nov 13, 20237 Min. Read

API documentation explodes user growth for fintech companies

A developer-centric approach with a focus on API documentation has helped several fintech leaders amass large user bases quickly. Learn more about the power of API documentation.

Nov 3, 20235 Min. Read

How AI agents transform more than just customer support

AI agents don’t just revolutionize customer support; they deliver needed relief across departments. Read our big guide to learn how support agents provide a cost-effective way to enhance efficiency.

Oct 23, 20239 Min. Read

Government bid writing and RFPs demystified

RFP response can be a complicated but rewarding process. Read our guide to better understand each step and ensure your proposal is correctly prepared.

Aug 31, 20234 Min. Read

Comparing the best freelance technical writer options

From freelancers to managed writing services, there is a plethora of technical writing options to assist businesses. But which is best for startups or enterprises? We compare the pros and cons of each.

Jul 23, 20239 Min. Read

Documentation as a marketing tool

Technical buyers read your docs before they talk to sales. Learn how good documentation drives credibility, retention, and leads that compound over time.

Jul 11, 20233 Min. Read

Documentation’s major role in advancing funded startups

Documentation plays a vital yet often overlooked role in assisting funded startups hoping to promptly reach the next stage of growth. Learn how managed tech writing services help startups evolve more efficiently.

Jun 24, 20234 Min. Read

Don't be daunted by technical documentation requirements

Developer Diary: The requirements gathering process can be complicated for technical writers, but our guide will help make research and interviews less intimidating. Learn to love this pivotal task.

Jun 4, 20239 Min. Read

Technical writing diary: Has DITA plateaued?

Developer Diary: DITA is still an in-demand experience for technical writers, but by how much when compared to other skills like FrameMaker and Markdown?

Jun 3, 20236 Min. Read

Making faux Scrum work for tech comm teams

Developer Diary: Join us on a Scrum journey and learn how Faux Scrum is just as good as the real thing when it comes to improving a small team's collaboration and efficiency.

May 22, 20237 Min. Read

AI is an ally: How technical writers are partnering with AI

AI-generated content won't be replacing technical writing jobs any time soon, but let's take a look at some of the ways AI-powered documentation tools are assisting tech writers in crafting better documentation.

Apr 26, 20235 Min. Read

Resolving developer-written documentation (with checklist)

Developer-written documentation may seem convenient but is prone to errors and can hamper operations. Is your documentation on? Read our full checklist and diagnose your developer documentation.

Feb 11, 20233 Min. Read

How much do technical writers make? (and much more)

How much do technical writers make? What is the difference in salary and job satisfaction between internal staff writers and contractors? Join us as we take a closer look at the most in-depth survey of technical writers ever done.

Aug 4, 202232 Min. Read